With the Voyagerr portal for case workers (authority officials), you can manage the process from the initial application to the final decision on grant or refusal.
The portal offers extensive functionality for optimising and documenting applications for on demand public transport services.
Digitised value chains with ‘parallel’ applications
Application and case processing are structured so that it is easy to handle different types of applications in parallel – the same customer/passenger can have several ‘cases’ in the system – for example, an application for disabled transport, patient transport, or school transport. Different case managers can access the cases.
Data is stored and managed in one place
The Voyagerr DRT System makes it easy to manage customer/passenger profiles and comply with GDPR requirements.
Customer data is stored in one database – this saves time and ensures that data is managed at ‘the core’ and special needs and preferences are registered so that they can be considered.
The user portal for case workers has a seamless fit with the Voyagerr DRT core system.