Manage on-demand transport bookings seamlessly

The Voyagerr system contains customised web portals for different groups that are granted access to work with the system. It can be authorities, hospitals, schools, or social welfare offices. Definition of workflows and rights is possible separately for each of these groups.

The Voyagerr portal for healthcare administation empowers personnel to view and manage demand response transportation – trip bookings and cancellations – on behalf of passengers eligible for paratransit and medical transportation.

Seamless communication and transparency

The portal offers seamless communication, a user-friendly interface with all relevant information as well as notifications and updates in real-time to keep administrative personnel informed.

Simple and intuitive user interface

A simple and intuitive user interface provides administrative personnel with the opportunity and tools to handle bookings on behalf of the passenger, thereby reducing the need to contact the call centre.

Call centre – public transport operator/authorityDRT portal user - healthcare personnel

Information on specific requirements

The portal allows administration personnel to stay on top of specific requirements. Passenger details including preferences, limitations, and funding information are readily available at the time of the booking. The system ensures that the appropriate services are provided and the defined parameters are met.

Data is stored and managed in one place

The Voyagerr Demand Response System makes it easy to manage customer/passenger profiles and comply with GDPR requirements.
Passenger related data is stored in one database – this saves time and ensures that data is managed at ‘the core’ and special needs and preferences are registered so that they can be considered. Data is protected by efficient authorization management.

The user portal for healthcare administration personnel has a seamless fit with the Voyagerr DRT core system.

Streamline your administration …

  • Simple and intuitive user interface

  • Reduce the need to contact the call centre. Provides healthcare administrative personnel with the opportunity and tools to handle bookings on behalf of passengers.

  • Information on special requirements, e.g., the need to accommodate a wheelchair.

  • Information in real time.

Manage complexity, control operations, deliver efficiency

Voyagerr allows to digitise every step in the value chain. This means that you can streamline administration and optimise resources.

Would you like to see how the solutions work?

We’ll walk you through with a free demo, and answer any questions you may have. Call +44 (0)808 28 11 039 or